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Queenstown guide

First Time in Queenstown

The practical primer for a first visit to Queenstown: what to book ahead, getting around on foot, by bus and by shuttle, how many days you need, and where the gondola, the jet boat, the bungy, the lake cruise, Arrowtown and Milford Sound fit.

Queenstown packs more into a small lakeside town than almost anywhere in New Zealand. The centre is compact enough to cross on foot in fifteen minutes, yet within half an hour you can be spinning through a river canyon, jumping off the bridge where commercial bungy began or wandering a gold-rush village. Further out lies Milford Sound, one of the most famous landscapes on earth. The trick on a first visit is to balance the big-ticket adventures with the slower, scenic days, and to leave room for the weather. Here is how to plan it.

How many days

Four full days are the sweet spot: two for adventures and the town, one for Milford Sound and one for the lake and Arrowtown. Three days work if you are disciplined, and five or six let you add a wine day in Gibbston, a bigger hike or a spare day for weather. If you only have one day, ride the Skyline gondola, take the Shotover Jet and walk the lakefront at sunset.

What to book ahead

Book your Milford Sound day first, whether you take a coach, drive or fly, and match your cruise time to your transport. Skydives depend on the weather, so book NZONE for early in your stay and keep a backup day free. The Shotover Jet and the Kawarau Bridge bungy are easy to book a few days out, but summer weekends and school holidays fill up. For the TSS Earnslaw, the evening Walter Peak barbecue is the sailing that sells out. The Skyline gondola can be bought on the day, though a Stratosfare dinner or Stargazing tour should be reserved.

Getting around

You do not need a car in town. The Mall, Beach Street, Steamer Wharf and the lakefront are all within a few minutes’ walk, and most adventure operators, including the bungy and skydive centres, run free or included shuttles from their bases on Shotover Street. Orbus buses link the town with the airport, Frankton and Arrowtown, using a Bee Card for the cheapest fares. A car is useful for Arrowtown, Gibbston and Glenorchy, and essential if you want to drive yourself to Milford Sound. Parking in the centre is limited and expensive, so choose a hotel with parking if you hire one.

Day one: the town and the view

Start at Kiwi Park on Brecon Street to see kiwi in the nocturnal house, then ride the Skyline gondola next door for the view over the lake and The Remarkables and a few luge runs. Walk down to the lakefront for an afternoon on the beach or in the Queenstown Gardens, then have a drink at Steamer Wharf, perhaps in the Minus 5° Ice Bar.

Day two: adrenaline

Take the Shotover Jet in the morning at Arthurs Point, then head out to the Kawarau Bridge for the bungy, the swing or simply to watch from the free deck. If you are skydiving, slot it into the morning of whichever day has the clearest forecast. On the way back from the bridge, stop in Arrowtown for the gold-rush streets, the Chinese miners’ settlement and an early dinner.

Day three: Milford Sound

Leave early. Coach tours make it a long day of around twelve hours, and the last 120 kilometres on the Milford Road from Te Anau take about two hours without stops. If you can, stay a night in Te Anau instead and take an early cruise. Check the road status the night before, since rain, rockfall and avalanche risk can close it.

Day four: the lake

After the big drive, take it easy with the TSS Earnslaw across Lake Wakatipu to Walter Peak for a farm tour or a barbecue. If you still have energy, climb Queenstown Hill in the late afternoon for the Basket of Dreams and the summit view, the best free panorama in town.

When to go

November is late spring, with long days, snow still on the peaks and the summer crowds yet to peak. December to February is warm and busy, autumn brings the golden trees of Arrowtown in April, and winter turns Queenstown into a ski town. Mountain weather changes fast in any season, so carry a warm layer and a rain jacket, and keep Kiwi Park and the Ice Bar for wet afternoons. Tipping is not expected, and cards are accepted almost everywhere.

Mentioned in this guide

Do

Skyline Queenstown Gondola and Luge

The gondola that lifts you from Brecon Street to Bob’s Peak in ten-seat cabins, for the classic view over Queenstown, Lake Wakatipu and The Remarkables, with the luge, the Stratosfare buffet restaurant, guided stargazing and the trailheads for Ben Lomond at the top.

Do

Shotover Jet

Queenstown’s original canyon jet boat ride, running on the Shotover River at Arthurs Point since 1965: about 25 minutes of skimming past rock walls at up to 90 kilometres an hour, with the famous 360-degree spins, a few minutes’ drive or a free shuttle from town.

Do

Kawarau Bridge Bungy

The birthplace of commercial bungy jumping, where AJ Hackett and Henry van Asch opened the 43-metre jump from the historic Kawarau Bridge on 12 April 1988, now a riverside centre with the Kawarau Swing, the Zipride, a free viewing deck and a café, about 25 minutes from town.

Do

Milford Sound / Piopiotahi

The fiord at the heart of Fiordland National Park, where Mitre Peak rises 1,692 metres straight out of the sea and waterfalls pour off sheer rock walls, and the classic long day trip from Queenstown by coach, car or scenic flight, finished with a sightseeing cruise out towards the Tasman Sea.

Do

TSS Earnslaw and Walter Peak High Country Farm

The vintage steamship that has sailed Lake Wakatipu for more than a century, the oldest commercial passenger-carrying steamship in the Southern Hemisphere, cruising from central Queenstown to Walter Peak High Country Farm for a farm tour, a gourmet barbecue or high tea by the lake.

Do

Arrowtown

The gold-rush village near Queenstown where gold was found in the Arrow River in 1862, with miners’ cottages on tree-lined Buckingham Street, the restored Chinese miners’ settlement, the Lakes District Museum and the best autumn colour in the region, all free to wander.

Stay

Novotel Queenstown Lakeside

A dependable four-star hotel on the corner of Earl Street and Marine Parade, about a minute’s walk from Lake Wakatipu, the Queenstown Gardens and the shops, with Lakeside and Alpine view rooms, family rooms with two double beds and the ELEMENTS restaurant opening onto a rose garden.

Stay

Crowne Plaza Queenstown

A full-service hotel at 93 Beach Street, directly across the road from Steamer Wharf and the TSS Earnslaw, with many rooms opening onto balconies or courtyards with lake and mountain views, the threesixty Restaurant, the fireside Balcony Bar and free breakfast for young children.

Stay

Haka House Queenstown Lakefront

A modern adults-only hostel at 88-90 Lake Esplanade, formerly YHA Queenstown Lakefront, with dorm beds that have privacy curtains, reading lights and charging points, private queen rooms, lake-view lounges and a ten-minute lakeside walk into town.