Kanaya Resort Hakone stands in Sengokuhara, the highland district on the northern side of Hakone, beside the Sengokuhara hot spring area and the Fuji-Hakone-Izu National Park. It is a relaxed resort rather than a traditional ryokan, with nine room types that range from Terrace Standard rooms to Deluxe, Panorama Superior and Corner Superior rooms, Japanese-style Wa rooms and suites, and a grand terrace suite. Room sizes run from about 377 up to 1,216 square feet, and the rooms have balconies, bathrooms with spring-water tubs and electronic bidet toilets, free WiFi, air conditioning, a safe, a refrigerator and a flat-screen television. The hotel has a garden, a bar and a restaurant, and a Japanese breakfast is available for an extra charge.
Location and getting around
The Sengokuhara hot spring area is about a minute away on foot. Kowakidani Station is about five minutes by car and Hakone Gora Station about six, and the hotel offers a free pick-up from the station, which removes the main difficulty of staying in the hills.
Gotemba Premium Outlets are about 30 minutes by car, and Haneda Airport is under two hours by car. Because Sengokuhara is less walkable than Gora or Miyanoshita, a car or the local bus is the usual way to reach the sights, so check the timetable for the places you plan to visit.
Rooms and facilities
The larger rooms and suites are the draw, with terraces and balconies for views of the hills and generous space for longer stays. There is no spa, so the spring-water tubs in the rooms are the main bathing option, and the front desk can advise on public baths in the Sengokuhara area. Self-parking is free, the front desk is staffed around the clock, and the whole property is smoke-free. The hotel is quiet and suits slow mornings, a walk in the garden and a drink in the bar in the evening.
Who it suits and what to know: couples, drivers and anyone who wants a scenic, peaceful base will like it most. It is a good choice for a longer stay that mixes sightseeing with rest. Check-in runs from 3 PM to 7 PM, and there is no after-hours check-in, so plan your arrival.
Check-out is at 11 AM. Pets are not allowed, though service animals are welcome. Free cancellation is offered on select rates, so check the conditions when you book. Autumn weekends are the busiest, so reserve ahead for the colours, and bring layers because the highlands are cooler than the lowlands.
Why stay here
- ✓Nine room types from standard to grand suite
- ✓Spring-water tubs in bathrooms
- ✓Balconies and terraces
- ✓Garden, bar and restaurant
- ✓Free self-parking
- ✓Free train station pick-up
- ✓24-hour front desk
- ✓Smoke-free premises
Good questions
Is there a station pick-up at Kanaya Resort Hakone?+
Yes, a free pick-up from the train station is offered. Ask the hotel about times and booking when you reserve.
Does the hotel have a spa or public bath?+
No spa is offered. The bathrooms have spring-water tubs, and the front desk can advise on public baths in the Sengokuhara area.
What are the check-in and check-out times?+
Check-in runs from 3 PM to 7 PM with no after-hours check-in, and check-out is at 11 AM. Parking is free.
