The Sheraton Santiago Hotel and Convention Center is one of the capital’s best-known large hotels, set in the Providencia district on the northern side of the city, where the business quarter meets the river and the foot of the Andes. The location puts you within easy reach of the Costanera Center and its Sky Costanera viewing deck, the restaurants and bars of Providencia and the cable car and funicular on Cerro San Cristóbal, so it works for both conference trips and sightseeing. As the name suggests, the hotel is built around a big convention centre, which means plenty of meeting space and a steady flow of business guests, but it also has the facilities that holidaymakers appreciate, including an outdoor pool, a fitness centre and several places to eat and drink. Rooms are generally spacious and designed for comfort over character, with large windows, good desks and a wide choice of room categories and suites. Higher floors can offer views of the city and the Andes, which is a good reason to ask for a high room when you book. Staff are used to international travellers and speak English, and the hotel is a practical base for arriving late, leaving early or working during your stay. It suits visitors who value a polished, predictable hotel with plenty of services over a small boutique.
Location and getting around
Providencia is leafy, safe and well connected, with metro Line 1 and Line 6 stations within reach and plenty of taxis and ride-hailing cars. The historic centre, Lastarria and Bellavista are all a short ride away, and the road to the airport is straightforward. Walking in the area is pleasant, with shops, parks and cafes close by.
The rooms
Expect modern, comfortable rooms with good beds and well-equipped bathrooms. Club-level rooms and suites, where available, add lounge access and extra services. Light sleepers should request a quieter room away from the main road. Check the room options and inclusions when you book, as they vary by rate.
Who it suits
Business travellers, conference delegates, families who want a pool and plenty of space, and anyone who prefers a dependable international-style hotel with a full range of services. It also works well as a base for exploring the city and for day trips to the wine valleys or the coast.
Good to know
Breakfast, parking and airport transfers may or may not be included, so check when you book. Large events can make public areas busy, and check-in may be slower at peak times. Book early for spring and autumn trade-fair dates.
Why stay here
- ✓Outdoor pool
- ✓Fitness centre
- ✓Convention centre
- ✓On-site restaurant
- ✓Bar and lounge
- ✓Business services
- ✓Suites and club rooms
- ✓Close to Costanera Center
Good questions
Where is the Sheraton Santiago?+
It is in Providencia, on the northern side of the city, within reach of the Costanera Center, Cerro San Cristóbal and metro stations.
Does the hotel have a pool?+
Yes, there is a pool and a fitness centre. Check opening hours and seasonal availability when you book.
Is it a good choice for business travellers?+
Yes. It has a large convention centre, meeting rooms and business services, and it is close to the main business districts.
