NH Collection Quito Royal is at Cordero 444 and Avenida 12 de Octubre, on the edge of La Floresta and close to the business and university area between La Mariscal and the leafy residential streets to the east. It is a five-star hotel with 124 rooms, and guests rate it 9.2 out of 10 across nearly 800 reviews, with cleanliness and staff and service both at 9.4. The rooms are generous by Quito standards, starting at about 320 square feet and rising to extra-large premium rooms of around 450, with family rooms that sleep three. On site there is a spa, a gym, a restaurant, a bar and a business centre that is open all day and night, along with free Wi-Fi, air conditioning, valet parking at no charge, laundry service and luggage storage. The hotel is pet-friendly, which is unusual in this class, and it holds a recognised sustainability certification. There is no pool, so think of it as a roomy, quiet and polished city base.
Location and getting around
The hotel is about eight minutes on foot from Plaza Foch and the same from two universities, the Pontifical Catholic University and the Andean University Simón Bolívar, so the streets nearby have a student feel with plenty of cafes and small restaurants. La Mariscal craft market is roughly fifteen minutes away on foot. The Carolina metro station is a short drive away, or a longer walk, and taxis and ride-hailing cars are cheap enough that most guests use them in the evening.
The Old Town is a taxi ride of around fifteen to twenty minutes in light traffic, and the Quito airport is about forty-five minutes away by car, so allow extra time on flight days. A shuttle can be arranged for a fee.
Rooms and facilities
Space is the main attraction. The superior rooms suit couples, premium rooms add room to spread out, and the extra-large and family rooms make this one of the better choices in the city for a family of three. Rooms have air conditioning, which is not guaranteed in older Quito hotels, and the beds and bathrooms are modern. Breakfast is a buffet offered for a surcharge, and guests frequently speak well of it.
Valet parking is free, so a rental car for Cotopaxi, Otavalo or the Quilotoa loop is easy to manage. Dogs and cats are accepted, up to two pets and a maximum size, for a nightly fee. Early check-in and late check-out cost extra and depend on availability. Check-in begins mid-afternoon and runs until midnight, with no after-hours arrival, so tell the hotel if your flight lands late.
Who it suits and what to know: this is a good pick for travellers who want a spacious, quiet and well-run hotel and are happy to take a taxi to the sights, for business visitors and for people travelling with pets. Those who want to walk out into a colonial plaza should stay in the Old Town, and those who want a pool should look at the Mercure Alameda.
The altitude is no joke, so plan a light first day, and pack layers, because mornings are cool and the afternoon sun is strong. Free cancellation is offered on selected rates. Book early for the Fiestas de Quito in early December and for Christmas week, when rates rise across the city.
Why stay here
- ✓Spa
- ✓Gym
- ✓Restaurant and bar
- ✓Free valet parking
- ✓Free Wi-Fi
- ✓Pet-friendly rooms
- ✓24-hour business centre
- ✓Air-conditioned rooms
Good questions
Is NH Collection Quito Royal pet-friendly?+
Yes, cats and dogs are accepted, up to two pets with a size limit, for a nightly fee per pet. Confirm the current terms when you book.
Does the hotel have a pool?+
No. It has a spa, a gym, a restaurant and a bar.
Is parking free?+
Yes, valet parking is available at no charge for guests.
